Google Pixel 3 and Pixel 3 XL has officially started going on sale worldwide with the Android Pie 9.0 pre-installed. Although these new phones are running on the latest Android system software, there a few users that have started complaining about the serious problem on their new phone when their device got stuck on the bootup logo screen. If you are also dealing with the same problem on your new Pixel 3/ Pixel 3XL phone, then this post is for you.
We will walk you through solutions to fix a software issue that makes your new Pixel phone stuck at the G screen with Google logo when you power it on.
There is more than one way to fix this issue. We have already covered in this post so that you can use them to fix the bootloop problem on your Pixel 3/Pixel 3 XL. Here is how to do so:
How to Fix Pixel 3/Pixel 3 XL Stuck on Bootup Screen
Method 1: Boot your phone into Safe Mode
The safe mode on your Google Pixel 3/3Xl will disable all the third party apps and only run the system apps on your phone. You will then be able to check if any third party app is causing the bootloop problem. Simply follow the below steps to boot your Pixel 3/3XL into Safe mode
Step 1 – Switch your phone off by pressing the Power button
Step 2 – Turn it back on and when you see the Google logo, press and hold volume down button until the end of the boot animation.
Step 3 – Your new pixel phone is now in the safe mode. You can see Safe Mode watermark at the bottom.
In this mode, if your device works properly, then the problem comes from third-party apps. You should uninstall the recent software installed on your device.
Method 2: Boot Google Pixel 3/Pixel 3 XL Into Stock Recovery
You can also boot your Google Pixel 3/Pixel 3 XL into the stock recovery to fix the issue. To do that, just follow the below steps:
Step 1 – Power your phone off and press both Power + Volume down buttons.
Step 2 – When your phone vibrates, release them. You will see an Android logo on the screen.
Step 3 – Wait for a few seconds and press Volume down button until the Recovery mode option appears on the screen.
Step 4 – Next, user Volume Down and Power button then choose Wipe Data/Factory Reset and confirm it by pressing the Power button. After that, simply reboot your phone
Your phone now restarts and the bootloop issue will be solved.
Method 3: Install The Firmware Again
If none of the above methods works for you, then you should flash the firmware on your new Pixel phone again. Here is how to get it done.
- First, you need to download and install Google USB driver on your computer
- Next, download and install ADB driver on your computer to flash the firmware again
- Now, download Factory Image for your Pixel 3/Pixel 3 XL on your computer
- Connect your phone to your computer over USB and enable USB Debugging in Settings > Developer options
- Boot your phone into fastboot mode with one of the following methods:
With adb tool, enter the command: adb reboot bootloader
Use key combo: power your phone off and quickly press Volume Down then press the Power button and you will see the Fastboot menu with START on top.
- Now, extract the downloaded file on your computer and open this folder. Next, copy/paste all the files to the ADB> Fastboot directory.
- From the factory image files in the Fastboot directory, do the following depending on which OS version you are using:
On Windows: Run the file “flash-all.bat”.
On Mac: Run the file “flash-all.sh” with Terminal.
On Linux: Run the file “flash-all.sh”.
- Wait for flashing the stock factory image on your Pixel 3/3XL
- Once the installation is done, your phone will now boot up and the process takes about 5 minutes for the first time. So, you should be patient.
That’s all! Hope these methods could help you in solving the problem. Drop a comment below if you still have issues.